Terms of Service

1. Acceptance of Terms

VegaSignal (vegasignal.com, "the Platform", "we", "us") is an independent financial research and software service based in the United Kingdom. Contact us at legal@vegasignal.com or support@vegasignal.com. By accessing or using the Platform, you ("User", "you") agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all of these terms, you must not use the Platform.

2. Regulatory Status and Not Financial Advice

VegaSignal is a market data, technical screening, and quantitative research software tool — not a financial adviser or broker. VegaSignal is not authorised or regulated by the UK Financial Conduct Authority (FCA) and does not provide regulated investment advice, personal recommendations, or trade execution. All scores, signals, indicators, backtests and market data are impersonal, rule-based outputs for informational and educational purposes only. Nothing on the Platform constitutes legal or tax advice.

• Past performance shown in backtests is not indicative of future results.
• Gem scores and signals are based on mathematical models and historical data — they do not guarantee profit.
• You are solely responsible for any trading or investment decisions you make.
• Always consult a qualified, regulated financial adviser before making investment decisions.

3. Eligibility

You must be at least 18 years of age to use VegaSignal. By using the Platform you represent that you meet this requirement and have the legal capacity to enter into these terms.

4. Permitted Use

You may use VegaSignal solely for your own personal or internal business research. You agree not to:

• Redistribute, resell, or sublicense any data or content from the Platform
• Scrape, harvest, or systematically download data using automated tools
• Reverse-engineer, decompile, or attempt to extract the source code of the Platform
• Use the Platform to build a competing product or service
• Share API keys or account credentials with third parties
• Attempt to circumvent any rate limits, security measures, or access controls
• Use the Platform to manipulate markets, spread misinformation, or engage in any unlawful activity

5. Market Data

Market data displayed on VegaSignal is sourced from Financial Modeling Prep (FMP) and other third-party providers. This data is subject to their respective terms of use. You may not redistribute, resell, or commercially exploit any raw market data obtained through the Platform. VegaSignal makes no warranties regarding the accuracy, completeness, or timeliness of market data.

6. Intellectual Property

All software, algorithms, scoring models, user interfaces, branding, and content on VegaSignal are the intellectual property of the Platform operator or its licensors. No licence is granted to copy, reproduce, or create derivative works without prior written consent. VegaSignal is a trade name of the Platform operator.

7. Accounts and API Keys

You are responsible for maintaining the confidentiality of your account credentials and API keys. You must notify us immediately if you suspect unauthorised access. We reserve the right to suspend or terminate accounts for violation of these terms, abuse, or fraudulent activity.

8. Subscriptions, Free Trials, Automatic Renewal and Cancellation

Observer: £0/month. No payment card is required.

Builder: £29/month or £249/year, billed in advance through Stripe. The annual plan is charged as one annual payment. The applicable price and billing interval are shown before you confirm a subscription.

Seven-day trial: Where offered, the trial automatically converts to the selected paid recurring subscription when the seven days expire unless you cancel beforehand. Cancel during the trial to prevent the first subscription charge; trial access continues until the stated trial end date.

Automatic renewal: Paid subscriptions renew automatically at the end of each monthly or annual billing period unless cancelled. Cancel at any time through Manage Billing in your account settings, or email support@vegasignal.com. Cancellation stops future renewal charges; Builder access continues until the end of the current paid billing period. Cancellation does not automatically refund a completed billing period, except under the cooling-off provision below or where required by law.

Initial cooling-off period: UK consumers may cancel their initial subscription contract without giving a reason within 14 days after the day the contract is entered into, including where it starts with a trial. This is separate from the seven-day trial and does not start again when the trial converts to paid access. Email support@vegasignal.com before the deadline with a clear cancellation statement and your account email. Under this provision we will refund any subscription payment taken for that initial contract within 14 days of receiving your cancellation, using the original payment method without a refund fee. Cooling-off refunds are handled by support; stopping renewal in Manage Billing does not itself request a refund.

Nothing in these Terms affects your statutory consumer rights. Price changes will be communicated at least 30 days before they apply to a renewal; you can cancel before renewal.

9. Limitation of Liability

To the maximum extent permitted by applicable law, VegaSignal, its operator, and its service providers shall not be liable for any indirect, incidental, special, or consequential loss arising from:

• Trading losses or investment decisions made in reliance on the Platform
• Inaccuracies in market data or technical indicators
• Downtime, data loss, or service interruptions

Subject to your statutory rights and the exceptions below, our total liability shall not exceed the amount paid by you to VegaSignal in the 12 months preceding the claim.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded or limited under English law. Your statutory consumer rights remain unaffected.

10. Disclaimer of Warranties

Subject to your statutory consumer rights, the Platform is provided "as is" and "as available" without any warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Platform will be error-free, uninterrupted, or free of harmful components.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We may update these terms from time to time. We will notify registered users of material changes via email or an in-app notice at least 14 days before the change takes effect. Continued use of the Platform after that date constitutes your acceptance of the revised terms.

13. Contact

For questions about these terms, please contact: legal@vegasignal.com